HDFC Bank Chennai Project Manager QIG Job – HDFC Bank has planned to recruit people with 5 to 9 years of experience for the post of Project Manager QIG in Chennai. Candidates who have worked in Banking/Financial Services/Broking industry and with working knowledge in the functional areas Systems, EDP, MIS can apply for this position.
About The HDFC Bank :
HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 1725 branches and 3898 ATMs spread over 771 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines.
HDFC Bank comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank. Our business philosophy is based on our four core values – Customer Focus, Operational Excellence, Product Leadership and People. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts. We are committed to hiring, developing, motivating and retaining the best people in the industry The Bank’s objective is to build sound business franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments. We are committed to healthy growth in profitability while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.
Job Description – JD for HDFC Bank Chennai Project Manager QIG Job :
- Drive Service Quality Improvements of all customer touch points with clear focus on a set of Branches
- Responsible for conducting on-site assessment, draw actions plan on the gaps along with branch banking team, drive improvement and ensure sustenance
- Carryout Mystery shopping
- Drive improvement in Direct Banking Usage across set of Branches
- Take up Business Process Improvement projects across various business functions e.g. Retail Assets, Liabilities, Collections, Credit, Operations, Admin and other support services through study of processes, identification of process gaps and use of structured methodology (Six Sigma, Lean, and Lean Sigma) to bridge process gaps.
- Benchmarking Quality Practices with other Banking, Financial Institutions and Service Organizations. Suggest relevant practices for implementation in the organization.
- People Competencies:
- Ability to study processes and manage initiatives, garner support from project teams in challenging environment
- Ability to engage the leadership team and achieve their buy-in
- Ability to engage the team members, concerned businesses and create shared need for success of the projects.
HDFC Bank Chennai Project Manager QIG position requires candidates to have the following requirements
Requirements for HDFC Bank Chennai Project Manager QIG Job :
- MBA with Engineering Background and Prior Industry experience (Pre-MBA) is preferable.
- 5 – 9 Years (at least 2 years in Financial Service/ Service Industry and at least 2 years in quality management profile). Quality experience in manufacturing background will be preferred.
More information regarding the HDFC Bank Chennai Project Manager QIG Job details are available in the official website www.hdfcbank.com .
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